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Frequently Asked Questions

1. How do I place an order?

There are four ways to place an order with "The Art Collection Gallery". You may order online, call us, email us, or send us a letter by regular mail.

To order online, simple place the item(s) you wish to purchase in your shopping cart by clicking on the "Add to cart" button which is displayed for each item in our catalogue. When you have finished adding items to your cart, you should click on the "Place Order" button which can be found in the Shopping Cart area on the left side of your screen. Then follow the directions to verify your order, and finally provide your credit card or other payment options. Your order will be shipped after we have received credit authorization.

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2. What are my payment options?

We accept Visa, MasterCard, American Express, Discover, Personal Checks, and Paypal.

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3. How long does it take to receive my order?

All items will be tracked and can be checked at any time by calling us at (305)926-9222. Average delivery time is one week.

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4. How do you ship my order?

All order are well packed, insured and shipped either US Mail or UPS. Most shipping within the US is free unless you request next day delivery.

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5. How long does it take to receive my order?

All items will be tracked and can be checked at any time by calling us at (305)926-9222. Average delivery time is one week.

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6. Is ordering online safe?

Most everyone is concerned about submitting their credit card information over the Internet. In response to this concern, we provide a secure protocol for ensuring private transactions. It includes data encryption, server authentication, and message integrity. Please note that only a handful of pages (such as the final check out page) are secure. This is because secure pages can take significantly longer to load. No credit card information is stored on our servers, so you don't have to worry about anyone stealing your credit card information from us. If you still prefer not to order securely online, you may always send us your credit card information, a personal check, or money order through the postal mail, or you can call us anytime to place your order (305)926-9222.

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7. How do I contact you?

Main Gallery: 507 East Atlantic Avenue, Delray Beach, Florida 33483 USA
Phone: (305)926-9222 Fax: (954)450-2332
Email: director@haitianart.com

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8. What is your return policy?

You have 10 days to return the merchandise for a full refund of the item, minus the cost of shipping

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9. What if the work is damaged whan I receive it?

All items are shipped insured. If your art work arrives damaged, call us immediately. You will need to keep the shipping box and contents. We will contact the shipping service and put in the claim.

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10. How did the gallery get started?

approaches all she does with determination, passion and a striving for excellence. When exploring The Art Collection Gallery, its depth and breadth, one would assume The Art Collection Gallery is her primary professional activity. She devotes a monumental amount of time, energy and resources to The Art Collection Gallery in order to share with you her passion for Haitian Art and the artists that have made it an international phenomenon. It is her contribution to putting Haiti 's best foot forward.

The Art Collection Gallery has become in two short years one of the top three Haitian Art Internet sites due to her dedication and that of her web development and promotional team.

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11. How many different styles of Haitian Painting are there?

The works of Haitian artists vary according to region. Haitian painting has been popular since the late 40's and most regions have an established master who's style of painting has served as an inspiration for the artists who have followed.

Haitian art offers a diversity of styles emerging from different schools such as:

The School of Saint-Soleil: Mystic works that tell the tale of the spirits and include voodoo subjects;
The Cap-Haitian Schoo: city in the north of Haiti famous for its gingerbread houses;
The Jacmel School with its imaginary landscapes;
The Humorists;
The Landscape Painters;
The Moderns: contemporary artists whose works can either be very realistic or abstract in nature;
The Aimalists: They are artists from different regions of Haiti inspired by the Bible....Adam and Eve, the Garden of Eden;
The Port-au-Prince School also called the School of Beauty ;

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12. What are the most popular styles?

Eventually collectors find themselves drawn to all styles some in particular might include:

Dream Landscape - from Jacmel, the lush south east region of Haiti.
Cap Haitian Style - the oldest city to the north famous for gingerbread buildings.
Haitian Life - works depicting daily activity... harvest, markets, weddings to name a few.
Mystic - Works that tell the tale of the spirits and include voodoo subjects.
Modern - Contemporary artists including some living abroad works can either be very realistic or abstract in nature.
Animalist - artists from the different regions of Haiti inspired by stories from the bible... Garden of Eden, Adam and Eve etc.

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13. Are works on canvas more valuable than the works on mason-board?

No.... the medium does not influence the dollar value. Some of the oldest and rarest pieces were done on cardboard. The medium just reflects the choice of the artist at the time the work was done.

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14. Why are there so many artists in Haiti?

Haiti was first settled for the sake of harvesting its abundant natural forests... in particular the mahogany for the furniture in Europe and the mast heads of sailing ships. The African people that were forcibly enslaved and brought to Hispanolia were, in many cases, artisans with the specific task of sculpting the wood into works of art. These talents were handed down from parent to child until even today it is not unusual for family of artists to achieve recognition.

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